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Best Property Inspection Software UK: 7 Options Compared for 2026

Best Property Inspection Software UK (2026 Guide) Skip to content

Buyer's guide · Updated September 2026

Best Property Inspection Software UK: 7 Options Compared for 2026

An independent, up-to-date comparison of the tools UK letting agents, property managers and inventory clerks actually use, including TouchRight's own honest trade-offs alongside the rest.

Property inspection software has become close to essential for anyone managing rented property in the UK. It replaces pen-and-paper inventories and Word documents with structured, photo-led reports that hold up when a tenancy ends and a deposit dispute lands in front of an adjudicator at the TDS, DPS or mydeposits. A thorough, time-stamped, well-organised report is usually the single most important piece of evidence either side can produce, and the software you use to create it has a direct bearing on how consistent and defensible that evidence is.

This guide compares seven current UK options across pricing, features, AI capability, offline support and independent reviews, so you can match the right tool to your portfolio size and the way your team actually works. In the interest of full disclosure, this page is published by TouchRight, one of the seven tools listed. We've included our own product's genuine trade-offs alongside its strengths, and we'd rather you pick the right fit than pick us by default.

How we compared these tools

Every provider below publishes UK pricing that was checked directly against its own pricing page in September 2026. Software pricing changes frequently, so treat the figures here as a snapshot and confirm the current price before you commit. Beyond price, we looked at:

  • Pricing model: per user, per property, or per report, since this has a bigger long-term impact on cost than the headline monthly figure
  • Offline capability: whether the mobile app works reliably without signal, which matters in older buildings and rural properties
  • AI features: whether the platform helps draft report wording, and how that compares with a manual or fully human-transcribed workflow
  • Integrations: which lettings CRMs and maintenance platforms each tool connects to
  • Compliance depth: support for HMO checks, risk assessments, and dispute-ready evidence
  • Independent reviews: scores and comments from Capterra, Trustpilot and similar platforms, not just vendor marketing pages

The 7 options, compared in detail

1. InventoryBase

Best for: large, multi-branch operators who need deep compliance and franchise tools and don't mind per-user pricing.

InventoryBase has been serving the UK inventory market since 2012 and is one of the most feature-complete platforms on this list. It offers client-level control, custom pricelists and automated invoicing, an extensive open API, and a Pro tier built for larger operations, including white-label branding and franchise management.

Key features: client logins and portals, custom pricelists and invoicing, an extensive open API, a network for outsourcing inspections ("Workstreams"), and add-ons covering audio transcription, document import, SMS reminders and card payments.

Pricing: Solo £35/month (1 user, 100 properties), Duo £45/month (2 users), Team £75/month (5 users, 500 properties), Pro £349/month (10 users, 1,000 properties, full feature set). Additional users cost £5 each on Team and Pro; additional properties are 20p each across plans.

Pros: deep feature set for large operations, extensive API for custom integrations, established brand with a long track record, outsourcing network available through Workstreams.

Cons: per-user pricing scales quickly as a team grows, several commonly needed features sit behind paid add-ons or higher tiers, and independent review scores vary widely, from strong Capterra feedback on features to Trustpilot comments citing a confusing interface and inconsistent support.

2. Inventory Hive

Best for: landlords and smaller agencies who want simple, affordable, unlimited-user pricing.

Founded in 2015 and based in Staffordshire, Inventory Hive positions itself as the straightforward option, and it largely delivers on that. It's listed as an NRLA and Propertymark industry supplier, and its pricing structure is genuinely simple: one flat rate per property tier, with unlimited users, reports, branches and storage included.

Key features: paperless approval cycles for tenant sign-off, side-by-side before-and-after comparison at interim and check-out, fully customisable branding with no reference to Inventory Hive on the finished report, and an optional 360-degree virtual tour add-on.

Pricing: £30/month (or £300/year, a £60 annual saving) for up to 50 properties, unlimited users, unlimited reports. Larger portfolios scale up from there. A 30-day free trial is available with no card required.

Pros: transparent, predictable pricing with no per-user charges, straightforward to learn, well regarded for customer support.

Cons: fewer built-in AI features than newer entrants, and its compliance tooling is lighter than platforms built specifically for large, multi-site portfolios.

3. Kaptur (No Letting Go)

Best for: agencies that want the option to outsource inspections to a nationwide network rather than only using in-house staff.

Kaptur is the software platform behind No Letting Go, one of the UK's largest inventory service providers, and its biggest point of difference is Konnect, a network of more than 400 approved clerks that agencies can tap into on demand for overflow work, holiday cover, or rapid growth.

Key features: more than 100 audit-ready templates, structured evidence-first reporting with time-stamped photos and digital signatures, direct ordering of Safe2 safety certificates within the platform, and on-demand access to the Konnect clerk network.

Pricing: not published as self-serve tiers; third-party comparisons describe it as pay-per-report or subscription with volume discounts. Contact Kaptur directly for a current quote.

Pros: strong compliance-first design, a genuinely useful safety net for agencies that need to scale inspection capacity quickly without hiring.

Cons: pricing isn't transparent online, which makes it harder to compare like-for-like without contacting sales, and the tool is closely tied to the No Letting Go ecosystem.

4. TouchRight

Best for: letting agents, property managers and inventory clerks who want unlimited users included as standard, AI-assisted report writing, and predictable pricing based on portfolio size.

TouchRight is an owner-led UK platform used by more than 600 property businesses to complete over 1.3 million inspection reports to date. Its main structural difference from most competitors on this list is that pricing scales with the number of properties you manage rather than the number of people using the software, so every plan includes unlimited users and devices.

Key features: Report Assist AI for drafting photo descriptions and condition wording during an inspection, 20-plus ready-made templates plus a full custom template design service, offline mobile capture with voice dictation and auto-sync, linked reports for instant check-in-to-check-out comparison, lone worker safety alerts, and a formal partnership with the AIIC.

Pricing: All Inclusive from £25/month, scaling with portfolio size, unlimited users and unlimited reports on every plan. A Monthly Lite plan is available from £10/month for lower-volume users, including four reports a month with additional reports at £2.50 each. A 30-day free trial covers up to five properties with no card required.

Pros: no per-user costs, AI-assisted drafting built into the core product rather than sold as an add-on, hands-on UK-based support, integrates with most major UK lettings CRMs.

Cons: its Pro-level tools for very large, multi-brand or franchise operations, contractor payment processing and white-label franchise management, are less built out than InventoryBase's equivalent tier, and its AI is inline drafting assistance during a manual inspection rather than a fully automated video-to-report pipeline.

5. Property Inspect

Best for: larger property or facilities teams that need enterprise-grade compliance and audit tooling beyond standard lettings inventories.

Property Inspect, founded in 2015, has grown into more of a compliance and facilities platform than a pure lettings inventory tool, operating in more than 40 countries and covering risk assessments, HHSRS and building inspections alongside standard reports.

Key features: custom form building with conditional logic, an SLA tracking and escalation system, a vendor and contractor portal, full audit trails, and integrations with major property and facilities systems including MRI and Yardi.

Pricing: Solo £45/month (1 user, 100 properties), Standard £75/month (2 users, 250 properties), Pro £245/month (10 users, 500 properties, CRM integrations included). An Enterprise tier is available on request.

Pros: strong fit for larger, compliance-heavy portfolios and facilities management, robust audit trail and escalation tooling.

Cons: priced and positioned for larger operations, likely more platform than a solo landlord, small agency, or independent clerk needs.

6. The Property AI

Best for: teams who want an AI-first workflow that turns a photo set directly into a drafted report with minimal manual writing.

The Property AI is a newer entrant built specifically around AI photo analysis, automatically generating room descriptions from uploaded images rather than requiring manual condition notes throughout the inspection.

Key features: AI photo analysis and automatic description generation, branded PDF reports, deposit dispute evidence packs formatted for TDS, DPS and mydeposits, and API access on higher tiers.

Pricing: Starter £49/month (around 50 AI analyses a month, unlimited properties, 5 team members), Professional £129/month (around 129 analyses, 10 team members), or pay-as-you-go from £5 per inspection with no monthly commitment.

Pros: genuinely AI-native workflow that can meaningfully cut report-writing time, flexible pay-as-you-go option for occasional users.

Cons: as a newer product, it has a shorter track record and smaller review base than the more established platforms on this list, and its usage-based pricing (a capped number of "analyses" per month) needs checking carefully against your actual inspection volume.

7. miProgram

Best for: landlords and very small agencies on a tight budget who mainly need straightforward inventory and check-in/out reports.

miProgram is positioned as the budget option in this list, with tiered pricing that starts low and scales predictably as a portfolio grows, without per-report charges.

Key features: inventory, check-in, check-out, mid-term and block management reports, unlimited reports and storage on every tier, custom branding available as an add-on.

Pricing: from £10/month for up to 10 properties, rising through clearly published tiers, for example £30/month for up to 50 properties, £75/month for up to 500. Extra users cost £5/month each and custom branding is £20/month. Plans carry a 12-month minimum term, and a one-off £225 onboarding and training fee applies.

Pros: lowest headline price on this list, transparent published pricing table for every portfolio size.

Cons: the 12-month minimum term is longer than most competitors' rolling, cancel-anytime contracts, and the feature set is lighter than the more established platforms.

Feature and pricing comparison

Seven UK property inspection software platforms compared on starting price, pricing model, AI features, offline mode and free trial
PlatformStarting pricePricing modelAI featuresOffline modeFree trial
InventoryBase£35/monthPer userPhoto labelling (paid transcription add-on)Yes14 days
Inventory Hive£30/monthPer portfolio, unlimited usersLimitedYes30 days
KapturPOAPer report / subscriptionBasicYesContact sales
TouchRight£25/monthPer portfolio, unlimited usersReport Assist AI, built inYes30 days
Property Inspect£45/monthPer userLimited on entry plansYesContact sales
The Property AI£49/monthUsage-based (analyses/month)AI-native, photo to reportNot specifiedFree trial available
miProgram£10/monthPer portfolio, unlimited usersNot a focusYesContact sales

Pricing correct as of September 2026 and subject to change. Always confirm current pricing on the provider's own site.

How to choose the right property inspection software

Per-user or per-portfolio pricing

If your team is small and stable, per-user pricing (InventoryBase, Property Inspect) may work out fine. If you expect to add people as you grow, per-portfolio pricing with unlimited users (Inventory Hive, TouchRight, miProgram) tends to be cheaper and easier to forecast over time.

Match report types to what you produce

A landlord who only needs check-in and check-out reports doesn't need a platform built around HHSRS risk assessments and SLA escalation. A housing association handling compliance across hundreds of units will outgrow a simple inventory tool quickly.

Check how AI is actually implemented

"AI-assisted" can mean anything from automated photo-to-description generation to inline drafting suggestions you edit as you go, to a paid, human-run transcription service. Ask for a live demo before assuming a feature works the way the marketing copy implies.

Confirm offline reliability

Most platforms claim offline support, but the practical experience varies. This is worth testing directly during a trial rather than taking on faith, especially for rural or older properties.

Check integration with your CRM

Re-entering data between your lettings CRM and your inspection software wastes exactly the time this software is meant to save. Confirm your specific CRM is supported before you commit.

Use the free trial properly

Load in a handful of your actual properties, run a real inspection end to end, and see how the finished report looks to a landlord or tenant before deciding.

Frequently asked questions

What is property inspection software?

Property inspection software (also called property inventory software) is a mobile and web tool used to document the condition of a rented property, typically at check-in, during a tenancy, and at check-out. It replaces paper forms and Word documents with structured, photo-led reports that are time-stamped and easier to defend in a deposit dispute.

How much does property inventory software cost in the UK?

Entry-level plans for a single user or small portfolio typically start between £10 and £45 a month. Mid-tier plans for small teams generally run £45 to £130 a month, and enterprise or franchise-level plans for large, multi-branch operators can run from £250 to £350-plus a month, or require a custom quote.

Is there free property inventory software?

There's no fully free, ongoing option among the established UK providers, though most offer a free trial ranging from 14 to 30 days, and a few offer pay-as-you-go pricing from around £5 per inspection with no monthly subscription, which can work out cheaper for very occasional use.

Do these platforms work offline?

Most of the tools on this list, including TouchRight, InventoryBase, Inventory Hive and Kaptur, support offline data capture, letting you complete an inspection and take photos without signal, then sync once you're back online. Offline reliability is worth testing directly during a trial, since the practical experience varies by platform.

What's the difference between property inventory software and general property management software?

Property inventory software is purpose-built for documenting a property's condition: inventories, check-ins, check-outs and mid-term inspections. General property management software covers a much broader set of tasks, including rent collection, maintenance ticketing and accounting, usually with inspection or inventory features bolted on rather than as the core product.

Which is best for an independent inventory clerk rather than a letting agency?

Independent clerks generally do best with a platform priced by portfolio rather than by user, since most work solo or in very small teams, and one that offers strong template customisation so reports carry their own branding rather than the software's. TouchRight, Inventory Hive and InventoryBase's Solo plan are all viable starting points; TouchRight's AIIC partnership is a relevant factor for accredited independent clerks specifically.

The bottom line

There isn't a single best property inspection software for every UK letting agent, property manager or inventory clerk, the right choice depends on your team size, how you're priced elsewhere in your business, and how much compliance depth you actually need day to day. If unlimited users, built-in AI drafting and predictable portfolio-based pricing matter most to you, TouchRight is worth trialling directly against your own properties. If you need deep franchise or compliance tooling at scale, InventoryBase or Property Inspect are worth a closer look. Whichever you choose, run a real trial with your own properties before committing, the difference between a good fit and a poor one is usually obvious within a single completed report.

Try TouchRight on your own portfolio

Start a free 30-day trial for up to 5 properties, no credit card required, and see how Report Assist AI handles your next inspection.

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Need to discuss your options?

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